To open a checking or savings account, you need ID and proof of address. Our checking accounts have a minimum $25 deposit, and our savings accounts have a minimum $10 deposit.
Yes, you can open any of our personal bank accounts online.
We take fraud seriously, and we’re here to help you recover your account and protect your personal information. First, call us to let us know there’s an issue. Then, freeze your debit card through online banking and check your account for any fraudulent charges. Contact the merchant on any fraudulent charges, if possible.
We make it easy to get in touch and update your info with us. Call customer service, send a chat through online banking, or you can request an address update through online banking.
Ordering checks is easy with our online ordering system. Head to the Reorder Checks page to get started. For deposit slips, call your local Wellworth Bank branch or place an order on our website.
Your time is valuable, so we make it easy to apply for a loan with our online application form. You can also visit any Wellworth branch and speak with a loan officer. For credit cards, you can also apply online.
When you visit one of our branches to open an account, bring your ID and proof of address.
For convenience and security, we recommend utilizing eStatements, which are provided for free. If you prefer a paper statement, we can provide one for a $3 fee.1 There is also a charge for reordering checks. The amount varies depending on what kind and many checks are ordered.
1Gold Club Checking offers free paper statements upon request and free checks.
Account owners and beneficiaries may not be changed after an account is opened. Unless the joint owner has passed, the account will need to be closed, and a new account opened.
Business money market accounts are dedicated business savings accounts that can help you sustain your business with funding for future growth, emergency expenses, and more. Our business money market account is ideal for higher revenue businesses seeking a higher interest rate with a larger opening deposit.
The documentation needed to open a business account depends on the specific account being opened. Contact us for specifics.
We offer a variety of business checking accounts with different fee structures to suit your needs. Monthly fees may be waived on certain accounts with a minimum monthly balance.
We offer several solutions for ACH and wire transfers. You can use our Treasury Management Services, or go to a branch to send a wire and ACH. If you visit the bank early enough, we can complete a same-day Auto Transfer.
We’re here to support your business with payroll solutions that meet your needs. We offer QuickBooks, Bill Pay and Treasury Management Services.
We offer night drop services at our convenient branch locations throughout Middle Tennessee that you can access for cash deposits 24/7. For check deposits, businesses can utilize mobile check deposit or remote deposit capture, which will allow you to deposit checks from anywhere, day or night.
We are happy to help your business set up credit and debit card processing. You can reach out to your branch to get started; we partner with a third party who will send a rep to you and will help you through the process.
Our Treasury Management services help you manage your business finances with care. They include fraud prevention solutions, deposit solutions, payroll and payment solutions, liquidity and cash flow management solutions, and international solutions. Visit our Treasury Management page to get a closer look at what we can do for your business.
Follow this link to enroll in online banking. To use our mobile app, download the app onto your mobile device and use your online banking login credentials to sign in.
Our mobile app allows you to view account balances, transfer money, pay bills, and manage your accounts. You’ll also have access to mobile deposit, so you can deposit checks instantly using your phone’s camera. Zelle is built into our mobile app as well, so you can easily send and receive money with one convenient app. (Zelle will be coming soon!)
You can recover your account by following this link and resetting your password. Or you can give our team a call at (866) 666-2195.
To receive e-statements, log into online banking and select eDocs. Then, select the accounts you would like to receive e-statements for, read through the terms and conditions, and save your changes.
Online banking makes it easy to transfer money between your accounts or to another bank. Under the Accounts tab, select Transfers and choose the account you’d like to transfer from and the account you’d like to transfer to. Choose the frequency and the transfer date and then submit.
Yes, our Account Transfer tool allows you to schedule recurring transfers, and you can schedule automatic recurring payments with the Bill Pay feature.
You can find your e-statements in online banking or on our mobile app. Note that e-statements are only available from the date you sign up to receive e-statements.
Yes, our mobile app allows you to use your phone’s camera to take a picture of your check (front and back) so that you can instantly deposit it into your account.
We are here to help if you suspect that your account has been compromised. Give us a call or visit your local branch for assistance. Do not give out any information and note that we will never contact you asking for your login info. Keep a close eye on all your accounts and change your online banking password.
Yes, you can use digital wallets like Apple Pay® and Google Pay™ with your Wellworth account.
You can visit any Wellworth branch for an instant issue debit card, or you may request a new card via phone or online banking, and the new card will be mailed to you.
If your debit card is lost or stolen, you’ll want to report it right away. To report a lost or stolen debit card after hours please call 1-800-264-5578, and they will be happy to assist you.
Our debit card carries a purchase limit of $1,500 and also allows you to have quick access to cash at one of our convenient ATM Locations.
Our debit card has a daily ATM limit of $500.
You may temporarily increase your debit card limits by visiting a local branch or calling a customer service representative.
Yes, you can use your debit card while traveling internationally. Please contact the bank before your trip to put a travel notice on your card.
Yes, the fees vary depending on the country.
You should report unauthorized debit transactions right away. Start a chat in online banking, call customer service, or stop by a branch.
Yes, you can use the Card Management feature of our online and mobile banking platforms to disable or lock your card.
First, contact the merchant of the charge you are disputing. Once the charge is fully posted and no longer pending, you can call customer service or stop by your neighborhood branch to file a dispute and receive a new card.
Through the MoneyPass network, you will have access to thousands of surcharge-free ATMs located across the U.S., so you can easily find an ATM close to where you live, work, and travel. You’ll also find Wellworth ATMs at every branch location. This locator will help you find the most convenient ATM location to use your MoneyPass card surcharge-free. Visit
to find out more.
ATMs do not accept deposits. You can deposit cash or checks at any branch or night deposit box. You can also use mobile deposit in our mobile app to deposit checks using your smartphone’s camera.
Branch hours vary by location. Use our location finder to check the hours for your neighborhood branch.
Wellworth Bank is closed on all federal holidays. For a full list of holiday hours visit this page.
Yes, we offer coin-counting services for account holders at select branch locations. Contact your local branch to find out if this service is available.
Many of our branch locations offer safe deposit boxes in a range of different sizes. Contact your local branch for sizes and availability.
Yes, this service is available at no charge to our customers.
MoneyPass ATMs are in-network for Wellworth Bank customers. The MoneyPass network offers thousands of surcharge-free ATMs coast to coast. Visit www.moneypass.com to find an ATM near you.
Contact the branch that the transaction was made at, or call customer service, and they can transfer you to that branch. You can also start a chat via online banking.
